Rapport U

Communication is paramount to success and changing cultures. Understanding your communication preference and those of others allows you to improve connection and create rapport.

When you understand that people learn and communicate differently, you can change your communication style to create effective and positive interactions. Improving communication skills creates mutual trust and understanding, thereby strengthening teams, improving productivity, and fostering ingenuity and creativity.

Building and maintaining rapport with anyone in all communication mediums, including technology

Living at “Cause” vs “Effect”- controlling emotions during stressful situations

Introduction to Applied Neuro-Linguistic Programming (NLP) visual, auditory, and kinesthetic styles: understanding what words, facial expressions, and body language tell others; understanding how to read the words, facial expressions, and body language of others

Matching and modeling techniques – calming the escalation or creating enthusiasm

Effective and precise communication with listening skills and reframing techniques

Decision-making skills and the ability to take action