Understand your emotional forecast

Step into your power and be strong in how you lead and how you learn to increase your use of your emotional quotient.

Recognizing and labeling the emotions you and others experience allows you to work more effectively as a team. EQ – It can change and improve with practice and effective strategies. This awareness level will enable you to address problems better before they escalate and ensure that your team feels seen and heard.
  • Define

    Define emotional intelligence, intelligence quotient, and personality.

  • Discover

    Discover the importance of acknowledging your feelings and those of others.

  • Demonstrate

    Demonstrate the strategies to improve your emotional intelligence.

Know Yourself

Emotional Intelligence

  1. 1
    • Welcome to Emotional Intelligence

    • Before You Begin!

    • Download: Resource Guide

  2. 2
    • Video: Peer Perspective

    • Lesson 1: Defining emotional intelligence

    • Lesson 2: Identifying your emotional intelligence

    • Lesson 3: Improving your emotional intelligence

    • Video: Peer Perspective

    • Deepen the Learning

    • Course Checkpoint

    • Course Assignment

  3. 3
    • Download: Course Action

    • Download: Learning Resources

    • Survey: Final Reflection


  • How many hours will it take to complete this lesson.

    We've designed a modern learning experience flexible enough to fit your life. Set aside time to complete 90 minutes of work. Plus, there is an optional one-hour Zoom call facilitated by a Rapport Trainer.

  • What is the format?

    Each lesson includes Peer Perspective videos, interactive course materials, engaging E-learning modules, and in-course assignments to practice, reflect, and refine new skills. Additionally, you can Deepen the Learning with recommended resources, and join like-minded peers on a weekly Zoom call.

  • What is the learning science and methodology?

    Each lesson engages students through shared stories, research, models and frameworks, and live interactions. In each course, we'll explain why this topic matters, what to do with the knowledge, and how to apply it. Furthermore, you'll focus on three areas: self-insight, team performance, and leadership influence.

  • Can I take this course with other members of my team?

    Absolutely, and we encourage it. We'll provide a discussion guide to facilitate regular meetings and deepen the learning.

  • How do I earn a Front-line Leader Certification?

    Successful completion of all seven courses.

Watch Intro Video

Rapport U Leader Series

E-learning Solutions

Leader Series

Rapport U Certification

Twenty-one (21) courses for overachievers who prefer to fast-track their learning. You'll practice skills through in-course challenges and gain confidence to apply these techniques to your own world.