Assume the positive intentions of others

Practicing positive intent reduces stressful misunderstandings and miscommunications. It is as much a habit, as it is a mindset, that can improve work relationships. As a result, team members will feel more comfortable with each other, which will drive collaboration for projects and initiatives.
  • Define

    Define what it means to assume positive intent.

  • Discover

    Discover why it is important to adopt a positive intent mindset.

  • Demonstrate

    Demonstrate how to be deliberate in your intentions and build a culture of positivity.

Positive Intentions

Positive Intent

  1. 1
    • Welcome to Positive Intent

    • Before You Begin!

    • Download: Resource Guide

  2. 2
    • Video: Peer Perspective

    • Lesson 1: Define what it means to assume positive intent

    • Lesson 2: Discover why it is important to adopt positive intent mindset

    • Lesson 3: Demonstrate how to be deliberate in your intentions

    • Deepen the Learning

    • Course Checkpoint

    • Course Assignment

  3. 3
    • Download: Course Action

    • Download: Learning Resources

    • Survey: Final Reflection


  • How many hours does it require to complete a course?

    We've designed a modern learning experience flexible enough to fit your life. Each course lasts 4 weeks; set aside 90 minutes per week + an optional one-hour Zoom call facilitated by a Rapport Trainer.

  • What is the format?

    Each lesson Peer Perspective videos, interactive course materials, engaging E-learning modules, and in-course assignments to practice, reflect, and refine new skills. Additionally, you can Deepen the Learning with recommended resources, and join like-minded peers on a weekly Zoom call.

  • What is the learning science and methodology?

    Each lesson engages students through shared stories, research, models and frameworks, and live interactions. In each course, we'll explain why this topic matters, what to do with the knowledge, and how to apply it. Furthermore, you'll focus on three areas: self-insight, team performance, and leadership influence.

  • Can I take this course with other members of my team?

    Absolutely, and we encourage it. We'll provide a discussion guide to facilitate regular meetings and deepen the learning.

  • How do I earn a Front-line Leader Certification?

    Successful completion of all seven courses. See below for more information on each course.

Watch Intro Video

Rapport U Leader Series

E-learning Solutions

Leader Series

Rapport U Certification

Twenty-one (21) courses for overachievers who prefer to fast-track their learning. You'll practice skills through in-course challenges and gain confidence to apply these techniques to your own world.